Last updated: 26 December 2025
Ghemu Farm is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, store and protect your personal information when you interact with our website or place an order with us.
- Information we collect:
We may collect personal information such as your name, email address, postal address, billing and delivery details, and contact information when you place an order, create an account, or contact us through forms on our website. We may also collect non-personal information including IP address, browser type, device information and pages visited, in order to understand how our website is used and to improve its performance and usability. - How we use your information:
Your information is used to process and fulfil orders, respond to enquiries, provide customer support, send order confirmations or other essential service-related communications, and improve our products, services and website content based on user behaviour. We do not use your personal data for automated decision-making or profiling. - Sharing of information:
We do not sell, rent or trade your personal data. Limited information may be shared with trusted third parties who assist us in operating our business, such as payment processors, delivery partners or website service providers. These third parties are required to handle your data securely and in accordance with applicable data protection laws. - Cookies:
Our website uses essential cookies to function properly and to help us understand how visitors use the site. These cookies support basic functionality and improve user experience. You may manage or disable cookies through your browser settings at any time, although doing so may affect certain features of the website. We do not use cookies for advertising purposes or for tracking beyond basic website analytics. - Third-party links:
Our website may contain links to external websites. Ghemu Farm is not responsible for the privacy practices or content of third-party sites, and we encourage users to review their privacy policies separately. - Data security:
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss or misuse. However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure. - Your rights:
Under UK GDPR, you have the right to access your personal data, request correction or deletion, object to or restrict certain types of processing, and withdraw consent where applicable. To exercise these rights, please contact us using the details provided below. - Policy updates and consent:
We may update this Privacy Policy from time to time. Any changes will be published on this page, with the updated date shown above. By continuing to use our website, you agree to this Privacy Policy and any future updates published here. - Contact details:
If you have any questions about this Privacy Policy or how we handle personal information, please contact us via the Contact Us page on our website.
Ghemu Farm, c/o IVA PLANTS Ltd, Unit 123712, PO Box 6945, London, W1A 6US.