Welcome to Ghemu Farm. We appreciate your interest in our products.
Before you explore the world of our herbal teas, please take a moment to read through our Terms and Conditions.
1. Acceptance of terms:
By accessing and using the Ghemu Farm website, you agree to be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use this website.
2. Products and services:
Ghemu Farm produces farm-made preserves, jams and fruit drinks. Quality, accessibility and sustainability are central to everything we make.
3. Ordering and payments:
When placing an order, you agree to provide accurate and complete information. Payments are processed securely, and we accept major credit and debit cards. All prices are listed in GBP and include VAT where applicable. Please review your order carefully before completing your purchase.
4. Shipping and delivery:
We aim to dispatch and deliver orders promptly. Delivery times may vary depending on location. For further details, please refer to our Delivery Policy.
5. Returns and refunds:
If you are not satisfied with your purchase, please refer to our Returns and Refunds Policy for information on eligibility and the return process.
6. Privacy policy:
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use and protect your personal data.
7. Disclaimer:
While we take great care in preparing accurate product information and producing high-quality food at Ghemu Farm, please note the following:
– Allergens and ingredients:
Our preserves, jams and fruit drinks are made using natural ingredients. Some products may contain allergens, or may be prepared in environments where allergens are present. If you have known food allergies or sensitivities, please review ingredient lists carefully before purchase. If you are unsure whether a product is suitable for you, we recommend exercising caution.
– Dietary and health considerations:
Ghemu Farm products are food items and are not intended to diagnose, treat, cure, or prevent any medical condition. If you have a specific health condition, dietary requirement, or concern, please seek advice from a qualified healthcare professional before consumption.
– Individual reactions:
Individual reactions to food products may vary. Ghemu Farm cannot be held responsible for adverse reactions resulting from allergies, intolerances, misuse, or consumption contrary to the provided ingredient information.
– Use and storage:
Please follow all storage instructions and best-before dates indicated on each product. Consumption of products after the stated expiry date is at the customer’s own discretion and responsibility.
– General information:
All information provided on this website is for general informational purposes only. While we aim to keep product details accurate and up to date, information may occasionally change. Customers are encouraged to check product labels upon receipt.
If you experience any adverse reaction after consuming one of our products, discontinue use immediately and seek appropriate medical advice.
8. Contact us:
If you have any questions, please contact us via the Contact Us page.
9. Changes to Terms and Conditions:
Ghemu Farm reserves the right to update or amend these Terms and Conditions at any time. Please review this page periodically for updates.
10. Legal information:
Ghemu Farm is a part of IVA PLANTS ltd, registered in England and Wales.
Company No.15405582.
Correspondence address: Unit 123712, PO Box 6945, London, W1A 6US.
These Terms and Conditions are governed by the laws of England and Wales.
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